Privacy Notice

Information collected

Trackloom.io records account name, email address, role, authentication events, subscription status, license receipts, download-link events, uploaded catalog information, and operational security logs.

Why it is used

Information is used to authenticate accounts, deliver audio, enforce license limits, process subscriptions, provide receipts, moderate content, prevent abuse, support customers, and operate the platform.

Service providers

Supabase supports authentication and database services, Stripe handles subscription billing, and Amazon Web Services stores private media and delivers transactional authentication email through Amazon SES.

Retention and security

Records are retained only as needed for operations, legal obligations, fraud prevention, and license evidence. Access is limited by role, private media is delivered through expiring links, and payment card details are handled by Stripe rather than stored by Trackloom.io.

Your requests

Contact [email protected] to request access, correction, export, or deletion where applicable. Some billing, security, and license records may need to be retained.